The Instructional Steps below will walk you through the process of voiding a payment.
PLEASE NOTE: Payments can only be voided on the same day the original transaction was processed. Do not attempt to void a payment on the following day, or later.
Select Item and Click the “Void/Refund” Button.
Confirm the Account.
**NOTICE** You can do a partial void, if you over charge a customer. Simply type the amount you want to refund into the “Base Amount To Refund” field. The system will adjust the service fee accordingly.